Unfortunately it's probably dead. Ring in for an engineer. 150 free from a virgin phone or 03454541111
Good afternoon and welcome into the Community Bec70
I am sorry to read that the TiVo is stuck on the start up part of the service, I would certainly love to help but have had a little bit of difficulty gaining access to your account.
I've sent you a 'Private Message' with a request of some information, you can find this by clicking on the little purple envelope near the top right of the page.
Stay in touch and have a great day.
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