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ap92
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Tivo sound sync issue

My tivo box sound is out of sync. Watching through freeview on my tv is fine so i know it's a problem with the tivo box. Its been doing it for a few months now but is getting worse. The box has been rebooted but has made no difference.

Can you please run a test on the box.
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ap92
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Re: Tivo sound sync issue

Can i just add that the tivo is connected by hdmi lead and is not connected to anything else.
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Re: Tivo sound sync issue

Hi ap92,

A warm welcome to our community Smiley Happy

I'm sorry to hear that you're getting sound sync issues through the TiVo® service.  I will be happy to help check this out with you.

As you've already confirmed you don't have any audio equipment connected we can rule this out.  Can you please let me know if this affects all channels, if only certain ones which channels are affected?  Are they SD or HD or both?

If you can let me know I can check further.  Also if possible can you try a different HDMI lead to rule out a possible fault lead?

I'm here to help so please keep me posted.

Collette Smiley Happy

 


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