I spoke to virgin this morning and was advised email had been sent with link for upgrade to Tivo box
i am concerned this may have been sent to my old NTL email address that i have no longer access to.
Then you'll need to ring in again and sort it out. Doubt the mods on here will have access to records like that.
150 free from a virgin phone. Or 03454541111
Thank you for coming in and posting about the replacement
I can see you've already had some help from one of our Community members, thanks Parrotperson
Have you been able to give us a call and get this sorted?
Keep in touch and all the best.
Who's who? Find out more about our community members. Good folk to know