guts wrote: Hi, is it possible to get a replacement remote for the tivo box as mine has broken?
Of course. Either ring 150 from a VM phone or 0345 454 1111 from any phone -> Option 1 -> Verify your details and enter the menu -> Option 2 (Faults) -> Report a T.V. fault. If it wants to run automated checks, let it, it will put you through to an agent afterwards. Ask for a replacement remote to be sent out.
Or try asking via the web chat from a desktop or laptop computer between 8AM to 8PM M-Sa: TV -> Help with my remote control -> Chat online. If it says all agents are busy, reload the page every three minutes and check again.
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