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guts
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Tivo remote

Hi, is it possible to get a replacement remote for the tivo box as mine has broken?
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Superuser
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Re: Tivo remote


guts wrote:
Hi, is it possible to get a replacement remote for the tivo box as mine has broken?

Of course. Either ring 150 from a VM phone or 0345 454 1111 from any phone -> Option 1 -> Verify your details and enter the menu -> Option 2 (Faults) -> Report a T.V. fault. If it wants to run automated checks, let it, it will put you through to an agent afterwards. Ask for a replacement remote to be sent out.

Or try asking via the web chat from a desktop or laptop computer between 8AM to 8PM M-Sa: TV -> Help with my remote control -> Chat online.  If it says all agents are busy, reload the page every three minutes and check again.

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Any opinions expressed by myself are entirely my own and do not represent Virgin Media in any way.
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Forum Team
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Re: Tivo remote

Hi guts,

 

Really sorry to hear that your TiVo® remote has bitten the dust. Smiley Sad

 

@Shelke is correct in advising that you'd need to contact our team via telephone or online chat to get a replacement.

 

Catch you later,

 

Nat_J

 

 

 

 


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