You can call 150 or 0345 454 1111, report a TV fault and request a new remote.
It's the first time for you here so I'd like to welcome you into the Community
I'm sorry to learn about the remote, over time everything breaks but we'll always be here to replace these. I'm glad you've already met one of the Community member, thanks Ernie_C
I'd just like to know how you got on with the remote over the phone and if you have been sent one?
Keep in touch.
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