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NicoleKerri89
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Tivo remote not working

I thought the battery's just had to be replaced but I have tried that and still no joy. The remote has no function at all.
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Superuser
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Re: Tivo remote not working

phone 150 select TV faults let it run any tests and eventually a human will answer






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stevedh2
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Re: Tivo remote not working

further to that do the buttons on the front of the tivo still operate it?

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Forum Team
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Re: Tivo remote not working

Hi NicoleKerri89, 

 

Thanks for your post and apologies to hear your remote is no longer working. 

 

As mentioned by dannylau, you'll need to call the team on 150 / 0345 454 1111. They'll be able to order you a new one. 

 

Let us know how it goes. 

 

Thanks,

Kath_F
Forum Team

Merry Christmas & a Happy New Year

Tech fan? Have you read our Digital life blog yet? Check it out



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Callinder
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Re: Tivo remote not working

I really don't think this is a matter of the V6 remote being simply a one off defective lemon, they all seem to be just not fit for purpose. Currently I'm using the remote from an older TiVo and it's working perfectly. This new remote didn't work when I got the V6 then I managed to get it to pair but after one day it's not working again and absolutely refusing to pair; I've tried about 10 times so far. When the remote works everything is fine but having a useless remote is pathetic. I'm phoning 150 and asking for one of the old remotes or they can come and take this V6 away.

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