I agree. Why do I have to look at pictures of all the programmes when searching in catch up? Why can't I just have an alphabetical listing so each page shows more programmes without having to scroll down as much. Why does it take forever to refresh the screen every time I pick an option. It takes 30 seconds plus just to get my to listings displayed and then another 30 seconds plus to go any category of listings. A disaster. Very close to telling Virgin to collect their 4 boxes from our premises!