Hi everyone. I only had my TV fitted last week and most of it has been fine. However when I play anything I have recorded the picture tends to freeze or jump etc which is getting quite annoying. Any help would be great
I'm really sorry to learn about the problems you're experiencing with your new TV service, it's certainly not something we want for you.
I'd like to run some tests on the TV service from our end but I've not been able to locate your account unfortunately. So I can take a closer look, could you respond to the private message I've sent with the requested information? Yoiu can view the message by clicking the purple envelope on the top right of this page.