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leebert
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Tivo recordings keep freezing, Live TV ok

Good evening all,

We've been having issues with recordings keep freezing over the last few days. There is no issue with live TV at all. Have restarted the box each time over the last 3 days & we're still having the same issue. If it's a hard drive issue this will be our 3rd box in just over 12 months, Or has anyone else had similar issues which are easy to resolve.

Regards

LeeBert

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leebert
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Re: Tivo recordings keep freezing, Live TV ok

Just an update, when the kids got up this morning to watch tv before school, the box reset itself. The wife has just tried watching a recording from yesterday & we're still having the same issue with freezing. So theres no point in trying to record anything

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leebert
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Re: Tivo recordings keep freezing, Live TV ok

Another update,

Rang 150 they carried out some checks, some recordings are ok but still freezing on others. Also since i rang the helpline our Tivo box has reset itself twice. Starting to do my head in now

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Dewbers
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Re: Tivo recordings keep freezing, Live TV ok

We had the same issue back in December, ended up being a hard disk error, they sent a new box in the post, but that arrived faulty, so ended up with a decent engineer with yet another box, which seems to be ok. Clearly Virgin have some quality issues with their TiVo box!

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leebert
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Re: Tivo recordings keep freezing, Live TV ok

Hi Dewbers,

Totally agree about their quility, this will be our 3rd box in a little over 12 months each one has been a hard drive fault. Yet the original Tivo box we had lasted years, The hard drives must have fell off the back of a wagon & Virgin snapped them up. Shocking really considering the amount we all pay every month

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Dewbers
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Re: Tivo recordings keep freezing, Live TV ok

Hi leebert,

Totally agree, yet when we were with Sky, we never had any issues with their hardware.

We only moved to Virgin because of their fibre speed, we can get the 200Mb option, but that too has been flaky, and we currently have an area fault, so lucky to get 1Mb on the wireless.

May have to go back and go for their SkyQ box

Poor showing from Virgin, expected better.

 

 

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leebert
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Re: Tivo recordings keep freezing, Live TV ok

And sky are giving there Qbox for free. Just spoke to 150 engineer coming out tomorrow. Looks like we'll be having a new Tivo box again. Also person said there will be a price drop on new box soon

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