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charlie23cls
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Tivo recordings freezing on playback

When watching recordings  on the tivo box they keep freezing and stuttering.

 

live tv is fine

 

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Re: Tivo recordings freezing on playback

Hi there charlie23cls, 

 

I'd like to welcome you to the forums and say that I'm really sorry to hear that you're experiencing some freezing issues when watching your recordings, from past experience I know how annoying this can be. 

 

I've done a few checks on your connection and can see an issue which will require a technician to call out and investigate further. So I've sent you a private message in order to get things moving with this. 

 

Please look to the top left of this page where you'll see a red envelope icon. Click on this and you'll see my message. 

 

Many thanks and apologies again. 

 

Huw


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