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Vckyuk
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Tivo recordings freezing and pixelating again

We have had the TiVo box for 30 months now and it is getting worse. All recorded programmes are pixelating and freezing. Then they jump ahead 5 minutes and miss sections out. Have checked all connections on box and all seems ok but getting annoying when trying to catch up on recordings. Any help most appreciated.

Thanks

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Parrotperson
Super solver
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Re: Tivo recordings freezing and pixelating again

If a reboot doesn't cure it you'll need to phone in and get them to check your signal and possibly book an engineer. 

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Forum Team
Forum Team
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Re: Tivo recordings freezing and pixelating again

Hi Vckyuk,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear that your recordings aren't paying back very well.  I will be happy to check this out for you.

 

I have connected to your box remotely, and all looks ok signal wise and hard drive status wise.  In order to fix this an engineer will be required to call out and fix.

 

I will send you a private message with details of the next steps. (Look for the envelope icon above)


Tech fan? Have you read our Digital life blog yet? Check it out


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