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Jacky1969
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Tivo recording playback freeze and pixelation

For the past week my Tivo recordings have been freezing up at regular intervals with pixelation.
Also, the tv guide has been freezing up.

Channels at random are coming up with blank screens saying no signal is being received. I go back a channel, then forward again, and the channel is there!

The main problem is the freezing on recording playback. Just can't watch anything.
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Re: Tivo recording playback freeze and pixelation

Hi Jacky1969

 

I'm massively sorry to learn about the problems you've been experiencing with your TiVo service lately. 

 

I've not been able to locate your account details from your forum information unfortunately, so I can take a closer look and run some tests on the line, would you be able to respond to the private message I've sent with the requested information? 

 

You can view the message by clicking the red envelope on the top left of this page.

 

Sorry again for the inconvenience this has caused, we're looking forward to hearing from you and getting this resolved.

Craig


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