Tivo playback frequently pixelates or freezes or skips a chunk of the recording
For several weeks we have had frequent occasions when a recording that is being played back will do one or more of the following: freeze for a few seconds, often freezing again a few seconds later, skipping a chunk of the recording, or pixelating the image and then freezing.
I have reset the TIVO but this has made no difference.
The problem is clearly getting worse and is now happening several times a day.
Re: Tivo playback frequently pixelates or freezes or skips a chunk of the recording
Hi there MaryLarden,
Firstly I'd like to welcome you to the forums, and say that I'm really sorry to hear that you've been experiencing some glitches when watching your recordings.
I've done some testing on the connection, and can see that as Parrotperson has advised, there is an issue with the hard drive, so we will need to arrange for a technician to call out and take a look at things for you.
I've sent you a private message in order to set the wheels in motion, please look to the top right of this page where you'll see a purple envelope icon. Click on this and you'll see my message.