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Froghall
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Tivo not working properly and phone support non existent

Only BBC1 available - all other channels were blank. Called 150 for help and automated response advised rebooting so did so. Tivo box now had green light constantly flashing and message to say not all services available. All channels now seemed available but now can't get subtitles on BBC1. Called support - cut off after waiting 15 mins to talk to someone. Called again and cut off again. Funny how every time I call, there is a high level of demand. 

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Forum Team
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Re: Tivo not working properly and phone support non existent

Hello Froghall,

 

Welcome to the community Smiley Happy

 

I would just like to confirm whether you've been able to access subtitles on BBC1 since your post? If you're still experiencing any problems please let me know.

 

Kind regards

Rose
Forum Team


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