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darrenmorrow
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Tivo not loading TV Guide.

When I open the TV Guide 99% of the channels say "To be announced". I have reset the box and also tried to force a network connection but that sticks at "Loading info (Preparing to load...)"

The box was working fine but we went on holiday for week and just returned yesterday. I left the box for 24hrs to see if it would connect.
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Re: Tivo not loading TV Guide.

Hi darrenmorrow,

 

Thanks for posting!

 

Sorry to hear you're having TiVo® trouble.

 

I've run a diagnostic on your box and I've picked up an issue with the signal that needs to be sorted out. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to visit.

 

Look forward to hearing from you! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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