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Registered: ‎26-04-2016
Message 1 of 31 (2,068 Views)

Tivo menus very slow

Hi

I have just moved to VM from Sky one month ago. Whilst the Tivo was fine to begin with, it is now taking 20 to 30 seconds from pressing for example HOME or MY SHOWS to the menu actually appearing on the screen. I have seen some other posts about this but they were from years ago and I would have thought this sort of issue didnt occur anymore. Is this a common issue with other Tivo users? Just wondered if there was a "quick fix" rather than contacting Customer Services. 

Thanks

Simon


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Forum Team
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Registered: ‎04-07-2016
Message 5 of 31 (3,902 Views)
Helpful Answer
confirmed by vinny_cotterill
‎26-07-2016 21:06

Re: Tivo menus very slow

Hi vinny_cotterill,

 

Welcome to the Community!

Sorry to hear your TiVo® is running a bit slow.

There's a trick you can try to remove unnecessary background data on the TiVo® to help speed it up.

Just go to the Home screen and on your remote control press Thumbs Down, Thumbs up, Play, Play. You'll hear a 'ping' noise and the screen will go blank for a few seconds.

Once that's done, you should notcie the TiVo® respond a lot quicker!

Hope that helps  Smiley Very Happy

Josh


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Fibre optic
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Registered: ‎29-04-2016
Message 2 of 31 (2,059 Views)

Re: Tivo menus very slow

Virgin pushed a firmware update out to TiVo boxes that's causing slow performance and recording errors.
Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
Tuning in
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Registered: ‎26-04-2016
Message 3 of 31 (2,052 Views)

Re: Tivo menus very slow

Is this permanent then until the next firmware update?
Com back SKY all is forgiven ☺
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Fibre optic
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Registered: ‎29-04-2016
Message 4 of 31 (2,025 Views)

Re: Tivo menus very slow

I would imagine they'll get a fix out as soon as they can. It's not just making it slow, it's stopping recordings as well.

Massage an ego, click the kudos button. If someone answers your question, mark it as helpful.
Be nice, eat all your vegetables and keep your room tidy.
Forum Team
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Registered: ‎04-07-2016
Message 5 of 31 (3,903 Views)
Helpful Answer
confirmed by vinny_cotterill
‎26-07-2016 21:06

Re: Tivo menus very slow

Hi vinny_cotterill,

 

Welcome to the Community!

Sorry to hear your TiVo® is running a bit slow.

There's a trick you can try to remove unnecessary background data on the TiVo® to help speed it up.

Just go to the Home screen and on your remote control press Thumbs Down, Thumbs up, Play, Play. You'll hear a 'ping' noise and the screen will go blank for a few seconds.

Once that's done, you should notcie the TiVo® respond a lot quicker!

Hope that helps  Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


On our wavelength
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Registered: ‎09-10-2011
Message 6 of 31 (1,962 Views)

Re: Tivo menus very slow

Hello,
Tried this and after a few seconds of blank screen and thinking I had broken it, it appears to work a lot quicker. :-)
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Forum Team
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Message 7 of 31 (1,956 Views)

Re: Tivo menus very slow

Hi LveK,

 

That's awesome, glad to hear that worked for you!

All the best  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Registered: ‎26-04-2016
Message 8 of 31 (1,930 Views)

Re: Tivo menus very slow

I thought I'd broken it too. Was almost at the point I felt I'd been duped into breaking it lol.

Thanks for the help, much appreciated 

Simon

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Forum Team
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Registered: ‎04-07-2016
Message 9 of 31 (1,923 Views)

Re: Tivo menus very slow

Hi vinny_cotterill,

 

Glad that's OK now!

Let me know if you need anything else.  Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


Knows their stuff
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Registered: ‎08-02-2011
Message 10 of 31 (1,879 Views)

Re: Tivo menus very slow


Josh_RW wrote:

Hi vinny_cotterill,

 

Welcome to the Community!

Sorry to hear your TiVo® is running a bit slow.

There's a trick you can try to remove unnecessary background data on the TiVo® to help speed it up.

Just go to the Home screen and on your remote control press Thumbs Down, Thumbs up, Play, Play. You'll hear a 'ping' noise and the screen will go blank for a few seconds.

Once that's done, you should notice the TiVo® respond a lot quicker!

Hope that helps  Smiley Very Happy

Josh


...what does this 'trick' actually do though??  How can 4 button presses, make any difference to the speed of the menus?!?!!

Smiley Indifferent

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