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GL22
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Tivo lights all came on!

Last night Tivo just suddenly went off and after several  minutes came back on but all the red lights and 2 green on and 1 blue on the right side, screen said starting up and then went off again and came on with all red and green and blue,..1 green flashing.......this carried on for a very long time and after several times of turning main power off it did eventually come back on and seemed ok, anyone know what this is? it was around 11.30 - midnight ish.

 

While this was going on I called 150 and got to "OK for fault with TV press 1  which I did and it again said OK for fault with TV press 1...over and over I go this message, whats the point of a help line if it dosent work????????? is there another number  to call that is free to  use?

Thanks GL

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Parrotperson
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Re: Tivo lights all came on!

This could be a network availability problem. Always best to check the VM website for problems in your area. The constant rebooting You did eventually cured it by reconnecting it. If you get a flashing green light again check the website first  

There appears to have a been a problem with the fault line as a few people have reported this problem.  Of course that's no help to you but I'm guessing if you phone in again for anything it'll be working 

 

if you have a Virgin phone line then you can dial 150 for free

 

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GL22
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Re: Tivo lights all came on!

Thankyou Parrotperson for your reply and and advice, I assume you like parrots, I have got a cockatiel found it in Tesco car park just walking round so picked it up and been here 2yrs now.

Thanks again GL 22

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Parrotperson
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Re: Tivo lights all came on!

Aw. That's nice! I've got a blue fronted Amazon. Very loud very mischievous! 

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GL22
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Re: Tivo lights all came on!

Cockatiel also very loud and very timid, but cute.

GL22

 

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Forum Team (Retired) BenD_H
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Re: Tivo lights all came on!

Hi GL22,

 

Thank you for coming in and posting. 

 

I'm sorry to read about the TiVo behaving this way. I've had a look and the TiVo is working well now however I did notice a potential issue of Internet that you may be using in the area.

 

I'd like to take a closer look here and I've sent you a 'Private Message', you can find this by clicking on the little blue envelope near the top right of the page.

 
Get back to me when you can.
 
Ben
 

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GL22
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Re: Tivo lights all came on!

Thanks Ben sent you a message, just to let you know internet seems ok.

Thanks again GL22

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Forum Team (Retired) BenD_H
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Re: Tivo lights all came on!

Hi GL22, 

 

Thank you for your PM reply and letting me know, it's certainly a worry off my mind!

 

I'm glad that the services are working well now and if the fault rears its ugly head please let me know.

 

Ben

 


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