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Le_Hugs
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Tivo keeps crashing/resetting + stating M59

Hi,

 

Tivo keeps crashing - ie freezing, then eventually "wakes up" and restarts. This occurs when viewing TV/Recordings as well as when recording. I have a M59 ( losing listings on the TV guide) issue as well, which is known and is scheduled to be fixed by the 6th, but this feels different. I have rebooted, secured wiring etc, but no improvement. I have also tried getting hold of Customer services, but can't get through..

Help...!

 

 

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Message 2 of 4
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Re: Tivo keeps crashing/resetting + stating M59

Hi Le_Hugs,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your TiVo®.

 

I've had a quick look at your account and I can see you've spoken to our team about this. Is everything OK now.

 

Give me a shout if you need anything.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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SommaFamily
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Re: Tivo keeps crashing/resetting + stating M59

Hello VM Community,

Sadly we are also having this exact same problem Smiley Sad

Is there a known 'self' fix yet?

Rgds,

Christian

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Re: Tivo keeps crashing/resetting + stating M59

Hi Christian,

 

A warm welcome to the Community!

 

Sorry to hear you're having similar problems.

 

If the TiVo® is constantly rebooting itself, it could potentially be a hardware issue. We'd need to send a technician to take a look at it for you.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment with you.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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