I have a problem with intermittent sound issue on my Tivo service. At random times the sounds goes fuzzy. Sometimes changing channels fixes it, but not always. It happens on any channel and using multiple HDMI ports or cables on the TV.
Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TiVo service.
I've located your account to take a closer look at this from our end and to run some tests on the set top box from our end for you. We're detecting some errors and I'd like to arrange for a member of the team to come and take a closer look, if you're available?
I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.