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rodders75
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Tivo incredibly slow

Hi,

I've been a Virgin customer since July, and throughout all that time my Tivo box has been really, really slow. It takes over a minute to open iPlayer, and the menu interface is very sluggish. It takes a frustating amount of time to just open the TV guide, and even longer to exit it.

Whilst Sky TV has it's issues, the box itself was quick and responsive. I'm almost at the point of paying off the Virgin contract and going back to Sky. 

Is there anything that can be done to improve things?

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Superuser
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Message 2 of 10
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Re: Tivo incredibly slow

There should have been an update to alleviate some of these issues released in the past couple of weeks:
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Update-to-our-TiVo-boxes/td-p/3257296/

Which software version does your box currently have?
Home -> Help & Settings -> System Info -> Software Version


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rodders75
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Re: Tivo incredibly slow

The software version is 20.5.7.RC24-VMS-2-C8A.

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gunnerdw
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Message 4 of 10
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Re: Tivo incredibly slow

Hi,

 

We have also been experiencing this issue for some time. Our software version is 20.5.7.RC24-VMC-2-C00.

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guinnessaddick
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Message 5 of 10
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Re: Tivo incredibly slow

My TiVo box is really slow, I've got the same software 20.5.7.RC24-VMC-2-C00

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Bingley
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Message 6 of 10
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Re: Tivo incredibly slow

The version you have is the new update, Hasn`t done anything at all. 

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frank_gm
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Message 7 of 10
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Re: Tivo incredibly slow

Well, after only a couple of days with RC24, it is back to being as slow as usual.

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
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rodders75
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Message 8 of 10
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Re: Tivo incredibly slow

It's just awful. I've got a Now TV box that cost £15 that is ten times faster than the TiVo box. I wonder if I can cancel the contract due to extremely poorly performance?
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rodders75
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Message 9 of 10
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Re: Tivo incredibly slow

So, is anything being done about this?

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flathunt
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Message 10 of 10
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Re: Tivo incredibly slow

I'm going to weigh in on this one as well, it is an absolute dog, takes ages to do anything. It's getting to the point I can't be bothered to slog through the inertia and just resort to casting or using the apps on the television. If nothing improves we're going to drop the service in the next couple of months.

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