Menu
Reply
  • 5
  • 0
  • 2
rodders75
Tuning in
424 Views
Message 1 of 10
Flag for a moderator

Tivo incredibly slow

Hi,

I've been a Virgin customer since July, and throughout all that time my Tivo box has been really, really slow. It takes over a minute to open iPlayer, and the menu interface is very sluggish. It takes a frustating amount of time to just open the TV guide, and even longer to exit it.

Whilst Sky TV has it's issues, the box itself was quick and responsive. I'm almost at the point of paying off the Virgin contract and going back to Sky. 

Is there anything that can be done to improve things?

0 Kudos
Reply
  • 8.02K
  • 423
  • 1.31K
Superuser
Superuser
411 Views
Message 2 of 10
Flag for a moderator

Re: Tivo incredibly slow

There should have been an update to alleviate some of these issues released in the past couple of weeks:
http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Update-to-our-TiVo-boxes/td-p/3257296/

Which software version does your box currently have?
Home -> Help & Settings -> System Info -> Software Version


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
  • 5
  • 0
  • 2
rodders75
Tuning in
379 Views
Message 3 of 10
Flag for a moderator

Re: Tivo incredibly slow

The software version is 20.5.7.RC24-VMS-2-C8A.

0 Kudos
Reply
  • 11
  • 0
  • 0
gunnerdw
Joining in
364 Views
Message 4 of 10
Flag for a moderator

Re: Tivo incredibly slow

Hi,

 

We have also been experiencing this issue for some time. Our software version is 20.5.7.RC24-VMC-2-C00.

0 Kudos
Reply
  • 17
  • 0
  • 0
guinnessaddick
Tuning in
348 Views
Message 5 of 10
Flag for a moderator

Re: Tivo incredibly slow

My TiVo box is really slow, I've got the same software 20.5.7.RC24-VMC-2-C00

0 Kudos
Reply
  • 310
  • 10
  • 111
Bingley
Fibre optic
342 Views
Message 6 of 10
Flag for a moderator

Re: Tivo incredibly slow

The version you have is the new update, Hasn`t done anything at all. 

  • 4.38K
  • 105
  • 1.2K
frank_gm
Community elder
458 Views
Message 7 of 10
Flag for a moderator

Re: Tivo incredibly slow

Well, after only a couple of days with RC24, it is back to being as slow as usual.

Nice to be able to post again, after their mistake (removed by the Censorship team).
¡No Pasarán!
  • 5
  • 0
  • 2
rodders75
Tuning in
304 Views
Message 8 of 10
Flag for a moderator

Re: Tivo incredibly slow

It's just awful. I've got a Now TV box that cost £15 that is ten times faster than the TiVo box. I wonder if I can cancel the contract due to extremely poorly performance?
  • 5
  • 0
  • 2
rodders75
Tuning in
139 Views
Message 9 of 10
Flag for a moderator

Re: Tivo incredibly slow

So, is anything being done about this?

0 Kudos
Reply
  • 10
  • 0
  • 0
flathunt
Joining in
82 Views
Message 10 of 10
Flag for a moderator

Re: Tivo incredibly slow

I'm going to weigh in on this one as well, it is an absolute dog, takes ages to do anything. It's getting to the point I can't be bothered to slog through the inertia and just resort to casting or using the apps on the television. If nothing improves we're going to drop the service in the next couple of months.

0 Kudos
Reply