Menu
Reply
  • 2
  • 0
  • 0
confusedcloud
Joining in
126 Views
Message 1 of 2
Flag for a moderator

Tivo freezing

In the last few months we have a problem with our Tivo, programs on playback freezing,the screen goes green and pixilated for about 30 seconds then the program seems to jump forward, is there any quick way to solve it

0 Kudos

Helpful Answers
  • 13.7K
  • 561
  • 959
Forum Team
Forum Team
171 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Tivo freezing

Hi confusedcloud

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TiVo service at the moment.

 

I've been able to locate your account and run some tests on the line from our end for you, we're seeing some problems and I'd like to arrange for a member of the team to come and take a closer look, if you're available.

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

We'll talk soon

Craig


New around here? To find out more about the Community check out our Getting Started guide



All Replies
  • 13.7K
  • 561
  • 959
Forum Team
Forum Team
172 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Tivo freezing

Hi confusedcloud

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TiVo service at the moment.

 

I've been able to locate your account and run some tests on the line from our end for you, we're seeing some problems and I'd like to arrange for a member of the team to come and take a closer look, if you're available.

 

I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.

 

We'll talk soon

Craig


New around here? To find out more about the Community check out our Getting Started guide