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united1919
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Tivo freezing on playback

Hi, 

This is my 3rd Tivo box to do this, I have just contacted Virgin and Monday  5th December is earliest they can get an engineer out, does anyone know a number to call to bypass call center.

"The miracle today is communication. So let's use it" John Lennon 1969
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jonathanlouis
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Re: Tivo freezing on playback

united 1919 there isnt easy option apart from virgin mob number 0345 454 11111 or 150 or forum team to sort this issue there isnt any choice
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jonathanlouis
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Re: Tivo freezing on playback

united 1919 there isnt easy option apart from virgin mob number 0345 454 11111 or 150 or forum team to sort this issue there isnt any choice
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Forum Team (Retired) BenD_H
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Re: Tivo freezing on playback

Hi United1919,

Thank you for posting,
 
I am sorry to read that you have experienced some interruptions on the TV services in the home. After having a look at the connection and running some tests, it's clear to see that there are some issues that would need to be looked at and adjusted by and engineer.

If you can have a little look inside your Inbox, you'll see I've sent you a Private Message. You can find this at the top right of the page, purple envelope.

Speak to you soon and welcome into the Community.
Ben


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