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BrianY
Superfast
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Tivo drive noisy plus no sound

On restarting my paused Tivo sound went off and started to hear what I can only describe as a hard drive death rattle!

Nothing I did could silence the noisy drive and restore sound to the program I was hoping to watch.

In desperation I unplugged the equipment then powered up whilst nothing connected result quiet drive.

Reconnected all leads for noise to return so called up offshore for assistance, result being a replacement due by carrier.

Playing about with leads the noise disappeared when mains lead unplugged/re plugged a second time.

Question: Do I carry on and accept a replacement or not?

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jonathanlouis
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Re: Tivo drive noisy plus no sound

the forum team can look in to this for you either try help team via 150 or team on here will look in to this they will send private message and talk further if they find the box to be faulty and engineer will replace the box for 0 but it takes a long time to get through jonni virgin ex customer # helper
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BrianY
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Re: Tivo drive noisy plus no sound

Replacement box in the post!
See my post and read above.
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