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galpat
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Tivo doesn't record--says "Power Lost."

I set the box to record several things last night, put it on standby, and watched something on a Freeview channel Virgin doesn't include through the aerial.  Nothing was recorded, though the standby message on the Tivo box says shows will be recorded normally when it's on standby.  I looked on the Recording Hiccups, and they all say "Power Lost."

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countyexile
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Re: Tivo doesn't record--says "Power Lost."


galpat wrote:

How do you find out what version of software you've got?


On the tivo click  Home / Help & Settings / System info

The 3rd line "software version" shows it. It should be  20.5.7.RC23.VMC-2-C00


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HairyFacedHuman
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Re: Tivo doesn't record--says "Power Lost."

Had the same issue last night. I have an engineer coming to investigate this and other problems on Friday. I'll let you know what he said.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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ozsat
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Re: Tivo doesn't record--says "Power Lost."

Power lost is a bit of a mis-leading message as it seems to occur more often than not when there is no power cut.

I think it you remove the signal lead you still end up with a sensible message.

Were the boxes in standby when the recordings failed?

Also - can you post the software version number found in the System Info screen - may help track a common fault

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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HairyFacedHuman
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Re: Tivo doesn't record--says "Power Lost."

Happened once with old software and once with new software. Put box into standby both times 1 hour before the recordings were due to start. When taking the TiVo out of standby Both times the network connection stated next attempt as yesterday. Rebooting fixed things..

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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galpat
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Re: Tivo doesn't record--says "Power Lost."

Yes, my box was in Standby.  Software version says: 20.4.3.1.RC4-VMS-2-C8A.

I don't understand what you mean by "if you remove the signal lead you still get a sensible message."

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ozsat
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Re: Tivo doesn't record--says "Power Lost."

If there is a signal error so it can't record it says something sensible like "no signal".

Note sure what Power Lost means as it comes up when you know there is no power cut to the box.

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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Forum Team
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Re: Tivo doesn't record--says "Power Lost."

Hi All,

I am sorry to hear the recordings set haven't worked when in standby.  I'd like to take a further look into this for you if that's ok?

Can you please get back to me with the following information:

Recordings that failed:

* Name of programme:
* Date & Time:
* Channel:
* Series Link or Manual Recording:
* Error Message in Rec. Hiccups:

Once we have these details we can look into this further.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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HairyFacedHuman
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Re: Tivo doesn't record--says "Power Lost."

* Tuesday 5 July
* Put TiVo into standby at 19h55
* 2 recordings scheduled for that evening, both via Series Link, hiccups said Power Lost.
* The Mysteries of Laura - 21h00 - 5USA
* Finding Carter - 21h00 - MTV

I can't remember the date of the previous instance but know it was a Friday, about 2 months ago. Lost 6 recordings from various channels and times.

* area code... 04

Ps. Tomorrow's engineers visit has been cancelled by VM because of a network problem.

---------------------------------------------------------------
This life hesitates to be enjoyed
Not the slightest prospect of change
Vicious circle
That I'd thought to have escaped
A lasting state of worry prolongs

Mirthless - by - Mirror Of Deception
(from the 2004 album - Foregone)
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galpat
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Re: Tivo doesn't record--says "Power Lost."

Hi Colette, thanks for looking into this.  The things I tried to record were all on Monday, 4th July, while the box was on Standby, and I attempted to record them by pushing the "R" button on the remote and then selecting "Record this Episode" (not Series Link).  The Hiccups reports all said "Power Lost."

Wild France with Ray Mears, 8 p.m. ,  ITV

Brief Encounters, 9 p.m.., ITV

Forces of Nature with Brian Cox, 9 p.m., BBC 1

FYI, I tend to put the box on Standby if I am expecting to record something.  If I am neither watching something nor expecting to record something, I cut the power to the box, because it gets very hot in the confined space (and also is quite expensive to leave running, even on Standby).

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cazzer731017
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Re: Tivo doesn't record--says "Power Lost."

I've had the same problem. First happened on Tuesday, two things didn't record. Now tonight 4 things haven't recorded. All say reason for recording hiccup is Power lost. There has been no power lost in the house.

 

Regards

ian

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