I'm sorry to hear that your TV service has gone off too soon. If it's the case you have been disconnected straight away then you won't be charged for the 30 day period.
If you would like to have the service restored for the 30 days, give our retentions team a call on 150 Free from your Virgin Landline or have a chat with our online chat team via Contact Us Select: TV > TIVO® > CHAT ONLINE
Get in touch and we can confirm what's happened and take any necessary actions to rectify this for you. Let me know how you get on
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