When i sometimes try to watch a another tv program i recorded from my other tivo box i get the code v401 and wont play takes a few trys to play. Today it lost all connection from the other tivo box from upstairs when i was 10 mins into the program.
Thanks for your post and for coming back and letting us know the box is resetting itself.
I've gone in to the account to take a look at this for you and it looks as though your downstream power levels are a little low and need adjusting.
We will need an engineer to come out to get these put right. I have sent you a private message to arrange a suitable time slot for a visit. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Kath_F Forum Team
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