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ianwil54
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Tivo box

I have 3 Tivo boxes the 2 upstairs are fine but the one downstairs  is so slow and keeps messing up getting fed up I have a packed lunch while I wait for it to change.Smiley Indifferent

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vircom
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Re: Tivo box

Would be interested to know who the manufacturers are of the different boxes? I have seen comments that the Samsung boxes are slower than the other manufacturer, which I think is Cisco, but I may be wrong. Mine is a Samsung and crawls at snail pace.

Have you tried the standard procedure of every 2 or 3 days,

Clear and reset thumbs and recommendations, even if you have them turned off.

Permanently clear all old recordings.

Clear the cache by pressing Home, Thumbs , Thumbs down, then pressing Play twice.

Then at least once per week turn the box off, leave 5 minutes and turn back on.

It may also help to minimise the number of series links?

I am not sure how much difference each of the above makes but I do them all and it keeps the box crawling on.

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Re: Tivo box

Hi ianwil54,

Thanks for posting!

Sorry to hear you're having trouble with one of your TiVo® boxes.

I've run diagnostics on your equipment and I've picked up a few errors on one of the TiVo® hard drives. I'd like to send one of our technicians to check this out for you.

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

Speak soon Smiley Very Happy

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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ianwil54
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Re: Tivo box

Had my visit from vm this morning they changed my faulty box and WOW what a difference big thank to Josh and to Michael Turrell the tech who came fantastic customer service from him overall ten out of ten 

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vircom
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Re: Tivo box

Good for you, it is a long time since I heard the term WOW used in relation to the Tivo. Hope it stays that way.
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Re: Tivo box

Hi ianwil54,

 

That's awesome, glad to hear it's all sorted!

 

I'll pass this feedback on to Michael Turrell's manager too.

 

Let me know if you need anything else! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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