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Alfreda9000
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Tivo box- we have sound and can see menu but not the picture!

We've had a Tivo box for a couple of weeks. Every so often when we switch it on, we have sound and we can see the menu but we can't see the picture. Switching it on and off doesn't help so we have to re-set the box which is very annoying. 
Is there a solution to this?

Thanks!

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Forum Team (Retired) BenD_H
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Re: Tivo box- we have sound and can see menu but not the picture!

Good afternoon Alfreda9000, 

 

Thank you for your time and welcome to TiVo Smiley Happy

 

I would like to help and ask how you are currently setup with the TiVo itself? Are you connecting your services through a ethernet cable through the Hub to the TiVo, or running this through the WiFi?

 

Thank you and take care.

Ben

 


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