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art_vanderlay
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Tivo box stuck on update

Hi there

My Tivo box has been stuck on 'updating stage 1 of 3' for the last couple of hours. Have tried a reboot which hasn't resolved this.

Would be grateful if someone could look at this as soon as possible.

Many thanks

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Re: Tivo box stuck on update

Hi art_vanderlay,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your TiVo®.

 

I've run some checks on the box and it's showing Offline form this end. I'll need to send a technician to look at this for you.

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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