Menu
Reply
  • 21
  • 0
  • 0
blodnik
Joining in
1,323 Views
Message 1 of 9
Flag for a moderator

Tivo box stuck on start up screen

Hi

All I get is the 'Starting upl message, one blue LED and one flashing red LED.

 

Any ideas?

 

Thanks.

0 Kudos
  • 3
  • 0
  • 0
corcky
Joining in
1,301 Views
Message 2 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Been out all day, but came home to a start up screen. Been like this for the past hour, tried unplugging and resetting. Has 3 green lights, 2 red and 1 blue.

0 Kudos
  • 21
  • 0
  • 0
blodnik
Joining in
1,294 Views
Message 3 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Well, you beat me on lights . : .

0 Kudos
  • 3
  • 0
  • 0
corcky
Joining in
1,288 Views
Message 4 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Been on the phone with virgin, seems box is knackered. Engineer Coming out monday

0 Kudos
  • 21
  • 0
  • 0
blodnik
Joining in
1,278 Views
Message 5 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Thanks, I'll give them a call tomorrow. 

0 Kudos
  • 7.21K
  • 280
  • 546
Forum Team
Forum Team
1,253 Views
Message 6 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Hi blodnik,

 

Welcome to the community Smiley Happy

 

I'm sorry to hear that your TiVo® isn't working for you right now.  I'd be happy to help check this out for you.

 

I have taken a look at the box remotely and all is showing as 'Online' and signals are within range.  How are things looking today?

 

If your service still isn't working, let me know and I can help further.

 

I look forward to hearing from you.

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
  • 7.21K
  • 280
  • 546
Forum Team
Forum Team
1,253 Views
Message 7 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Hi corcky,

 

A warm welcome to you also to the community Smiley Happy

 

I can see you have an engineer calling round as you mentioned, it would be great if you could let me know how you get on.  I'm here to help if you need anything so keep me posted.

 

All the best,

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
  • 3
  • 0
  • 0
corcky
Joining in
1,248 Views
Message 8 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

Hi Collette, we cancelled the engineer as the box seemed to sort itself out overnight. Everything seems OK now.

Cheers

0 Kudos
  • 7.21K
  • 280
  • 546
Forum Team
Forum Team
1,232 Views
Message 9 of 9
Flag for a moderator

Re: Tivo box stuck on start up screen

That's great news corcky,

 

Thanks for the update Smiley Happy

 

I'm pleased to hear all is working ok now for you.  Should you have any further troubles, give us a shout.  We're here to help if you need us.

 

All the best.

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos