I am having same issue I was watching a recording fine then when I went on normal channels it said there was no signal tried rebooting weren't out for 2 hours still not working tried to reset again still nothing just a sturdy blue light & a flashing red light what can I do?
Today i set up my new tivo box, all was going well until i switched on my tv. A message came up saying 'important please do not switch off your set-top bos. Were updating your digital TV service, which may take a few minutes. Your box will restart automatically when this is complete' its been like this for hours and i cant get it off. Its says there are 3 stages but its stuck on stage one and just keeps repeating its self. I cant get in touch with no one from virgin media!
I'm sorry to hear that your new TiVo® isn't loading up properly. I wanted to pop by and see how things are today? If you're still getting this error and you haven't tried already then turn off the box and on again and this may help get it going again.
Please let me know how you're getting on, I'm here to help if you need me.
Tech fan? Have you read our Digital life blog yet? Check it out
My normal channels from before still work fine it's the HDMI that won't work. I haven't got to watch anything on this new box because it's stuck like this. And same a blue light and a red flashing light. I'm waiting for a technician from Virgin come out. Ring them up & they will send somebody out.
Sam issue - just received my first ever Tivo box after years of pretty much faultless service and changing my package from the old hd box.
Set up- easy. and worked without fault for two hours. Suddenly switched itself off and is now stuck in a start up loop. Did all the usual resets but no joy
Called VM and have to wait four days for an engineer unless they get a cancellation. Very annoying and frustrating. I had heard many bad stories about the Tivo boxes and I put it down to bad luck for some as modern tech is so complex sometimes things can and do go wrong . I have now concluded that there is an inherent problem with Tivo boxes(Cisco?) and going back over more than five years of forum posts I see its a regular issue.
Why haven't VM addressed it properly? Surely it must be costing he business and ultimately the customers.
Thank you for coming in and posting again, welcome back
I am sorry to read that you're having some issues on the start of the booting sequence. I'd love to help but would need some additional information to access your account and run some preliminary checks.
I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.