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Eshellis16
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Tivo box stopped working

Hi my virgin tivo box keeps stopping have tried resetting but not working what can I do? 

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Re: Tivo box stopped working

HI Eshellis16

 

Welcome to the Virgin Community, I'm so sorry to learn about the problems you're experiencing with your TV service at the moment.

 

I've not been able to accurately locate your account to run some tests on this from our end unfortunately, so I'm able to take a closer look would you be able to respond to the private message I've sent with the requested information?

 

You can view the message by clicking the purple envelope on the top right of this page.

 

Apologies again for the inconvenience this is causing, we'll talk soon

Craig


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