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Glyns
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Tivo box shutting down

Every time the TV is switched to stand by overnight the Tivo box reboots and freezes part way through the reload. When the TV is switched back on the reboot completes. Engineer came out and replaced the box - no effect other than losing all my recordings and settings from the old box!

Any advice?

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Parrotperson
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Message 2 of 8
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Re: Tivo box shutting down

Post the make and model of your TV. 

I know there can be issues with certain brands. Have you tried changing the HDMI cable (if you have one)? 

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Forum Team
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Message 3 of 8
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Re: Tivo box shutting down

Hi Glyns,

 

A warm welcome to the forums Smiley Happy

 

I'm sorry to hear that your TiVo® service isn't working correctly for you.  I'll be happy to help check this out for you.

 

Does this happen every time your place your TV into standby?  Or is is just occasionally?

 

If you can let me know I can help further.

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Glyns
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Message 4 of 8
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Re: Tivo box shutting down

It shuts down every time the TV is on stand by for any length of time. If I set the recordings late at night I get nothing as it has failed to reboot

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Glyns
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Message 5 of 8
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Re: Tivo box shutting down

Will borrow one and try
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Forum Team
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Message 6 of 8
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Re: Tivo box shutting down

Thanks for the update Glyns,

 

I just wanted to pop  by and see how things are this side of the week end?

 

I hope all is ok, if the issue is still persistent then let me know.  We're here to help if you need us.

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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Glyns
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Message 7 of 8
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Re: Tivo box shutting down

To be honest I haven't tried a different cable yet so nothing has changed. Will try at the weekend

 

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Message 8 of 8
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Re: Tivo box shutting down

There's no rush Glyns so don't worry.  

 

Let me know when you have been able to do this and we can help further.

 

All the best,

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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