Menu
Reply
  • 2
  • 0
  • 0
Jimbobworkshop
Joining in
116 Views
Message 1 of 2
Flag for a moderator

Tivo box says starting up and then loses connection

My tivo box startes on the tv that its starting up, it then seems to lose connection and does not provide any picture or sound to the tv. I have tried a hard reboot and turned it on with and without internet connection. I was using the streaming app for youtube from my ipad the last time it was in use so dont know if that caused it to lose connection.

0 Kudos
  • 4.89K
  • 216
  • 441
Forum Team
Forum Team
83 Views
Message 2 of 2
Flag for a moderator

Re: Tivo box says starting up and then loses connection

Hi Jimbobworkshop,

 

Welcome to the community and thanks for posting. I'm sorry to hear your TiVo® box says it's starting up but then shows no channels.

 

I've managed to locate your account. I can see you've already been in contact with our team and have an engineer booked to resolve this.

 

Please let us know how it goes.

 

Thanks


Rich
Forum Team
0 Kudos