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reub777
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Tivo box replacement

I think my Tivo box is getting old, some recordings are just stopping while some just judder through ?

If I get it replaced will I lose all of my recordings and my series links settings  ?

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Superuser
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Re: Tivo box replacement

You'll lose the recordings the series link can be imported






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Forum Team
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Re: Tivo box replacement

Hi reub777,

Thanks for coming by Smiley Happy

I'm sorry to hear that you're recordings aren't playing back very well.  I'd like to help check this out for you.

I have taken a look at the box remotely and all looks great signal wise.  The hard drive status doesn't give me all the stats right now so I'm unable to see if there are any errors at the moment.

Can you please let me know if you've had any picture issues on the Live channels?  Or is the picture problems exclusive to the recordings?

Just to let you know in advance, if a TiVo® box is replaced for any reason then sadly the recordings will be lost.  But as dannylau mentioned data can be imported to the new box.  Data relating to Series Links, Wish Lists and Thumbs Ratings.  All the details can be found here:

How to copy TiVo® settings

Hopefully it won't come to that but just wanted to give you a heads up.

Keep me posted on how you're getting on.  We're here to help.

Collette Smiley Happy

 


Tech fan? Have you read our Digital life blog yet? Check it out


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reub777
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Re: Tivo box replacement

Hi Collette,

The picture issue is only on the recordings?

Thanks...

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reub777
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Re: Tivo box replacement

Still getting the problem ????

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Re: Tivo box replacement

Hi reub777,

Sorry for the delay in getting back to you, I have re-checked the box remotely and the hard drive status is still not letting me access the full report to check for errors.

As it's affecting recordings only it is highly likely the hard drive is at fault here.  I will arrange for an engineer for you and will pop all the details in a private message.

Look for the  icon above.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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