forum team will come back to you with answers you can book engineer through help team 150 easy option or wait for forum team to take a look for you they will figure out the best easy options for you test your box and they will take action for engineer service if needed
Thanks for your post on the Forum. I'm sorry that you are experiencing problems with your TiVo.
I've been able to run some tests to your TiVo and can see a problem that will be causing this problem. I'll need to take more details from you to arrange an engineer. I'll pop a private message over to you now for those details, just check the envelope icon at the top right of this screen.
Virgin Media Forum Team
Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help