Hi all I have a strange problem which I need some help with. In summary I have just got a new samsung tv (to replace a much older one), and when I connect this up via an HDMI matrix it causes the tivo box to go into a reboot cycle. Confusingly this was/is working fine using identical cables/set-up on an older HD samsung tv.
*** My set-up : Sources 1) Virgin Tivo - has always been set to output at 1080 via HDMI 2) Apple TV 3rd gen 3) Sony Blu-ray player
- are all wired up via HDMI to a 4x2 HDMI matrix (KanaaN HDMI Matrix 4 Input 2 Outputs Splitter Switch - 3D Enabled - FullHD 1080p + Remote Control + HDMI 1.3b + Cinch Audio Output) outputting to
TVs A) Samsung UE40ES6710 ("old tv" which works fine) B) Samsung UE49KU6400 (brand new tv, replacing an even older HD samsung tv in this set-up)
(I have the matrix since I want to be able to view any source on any tv)
*** What works Both TVs can receive (2) apple tv and (3) Sony Blu ray absolutely fine even at same time. (A) also gets (1) virgin tivo signal fine via matrix If I connect the virgin box direct to new TV (B) without using matrix, all OK If I connect it via matrix to new TV (B) but leave disconnect HDMI from old TV (A), all OK
*** Problem So my problem is that the virgin box doesn't like it when I have the hdmi matrix sending signal to *both* TVs at same time, and causes it to go into a reboot cycle - all lights flashing on front. Just keeps rebooting and never stabilises. (If I let the virgin box start-up sending signal only to A, this gets the signal fine. If I change the matrix to also send to B then it gets no signal. But whenever it starts up sending to B it does the reboot cycle)
I've tried powering everything off and restarting to no avail, also swapped HDMI inputs on both TVs and no change. Everything on latest software updates. Have not seen any HDCP error messages on TV.
So my problem is that the virgin box doesn't like the hdmi matrix sending signal to both TVs at same time, and causes it to reboot. I don't think its a problem with the matrix itself since - it always worked fine with old tv set-up - other sources work fine and can be on both TVs at once