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Thomo58
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Tivo box problems

My tivo box keeps switching off every couple of days and I then have to wait while it goes through  a start up routine.really annoying  


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Superuser
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Re: Tivo box problems

What did the Faults team say when you talked to them?

You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!

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Superuser
Superuser
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Message 2 of 3
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Helpful Answer

Re: Tivo box problems

What did the Faults team say when you talked to them?

You'll get an immediate response if you give them a ring on 150 (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM forum team do endeavour to read and, where appropriate, respond to every thread, it can take them a few days to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
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Forum Team
Forum Team
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Re: Tivo box problems

Hi Thomo58

 

Welcome to the Community, I'm very sorry for the problems you're experiencing with your TV service at the moment.

 

I've not been able to locate your account to take a closer look at this from our end for you unfortunately, if you're still experiencing the issue and you'd like me to take a look, respond to the private message I've sent with the requested information.

 

You can view the message by clicking the envelope on the top right of this page.

 

Take care

Craig


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