Hi. I have recently just had a replacement TiVo box installed (it was a reconditioned unit as it was all the engineer had) but I am having an issue with it.
When I put my TV into standby mode it turns my TiVo box off completely which means it doesn't record any programmes that are set to record. It is like the box has been turned off at the wall socket.
I have set power saving to off but this makes no difference.
This did not happen with my original Tivo box. Is there a way around this as it makes my service unusable?