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sinky
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Tivo box not starting

Hi,

When I switched on television this evening i got a green screen with the following message...

"The DVR has detected a serious problem and is now attempting to fix it.

This will take about 3 hours.

PLEASE DO NOT UNPLUG OR RESTART DVR"

After a few minutes the green screen disappears and I get the normal startup screen. it then returns to the same green screen and this cycle continues.

I am concerned it has been doing this all day whilst I was at work. Should I leave it for a while and see if it recovers or call up customer support now ?

 

 

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Forum Team (Retired) BenD_H
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Re: Tivo box not starting

Hi Sinky, 

 

Thank you for popping in again, it's good to see you again Smiley Happy

 

I'm sorry to hear about the TiVo not starting up, I'd like to help and from my initial tests I can see that it's showing offline and you will need to have an engineer.

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Get back to me when you can.
 
Ben
 

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