Menu
Reply
  • 1
  • 0
  • 0
Mash4
Joining in
279 Views
Message 1 of 6
Flag for a moderator

Tivo box not showing listings

For 4 days the tivo box is not showing listings or recording.
Tried rebooting. Left it switched on.
Any other ideas?
0 Kudos
Reply
  • 8.02K
  • 423
  • 1.3K
Superuser
Superuser
265 Views
Message 2 of 6
Flag for a moderator

Re: Tivo box not showing listings

4 days?!? What did the Faults team say when you talked to them 4 days ago?

You'll get an immediate response if you give them a ring on 150 [VM phone] / 0345 454 1111 [non-VM phone] (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM Forum Team do endeavour to read and, where appropriate, respond to every thread, it can take them from a few days to a couple of weeks to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
0 Kudos
Reply
  • 2
  • 0
  • 0
Goodep
Joining in
259 Views
Message 3 of 6
Flag for a moderator

Re: Tivo box not showing listings

I am having the same problem as well. Has been going on for a day or two now. But only on some channels such as BBC1. I've also noticed that a green light is flashing on the TIVo box next to the power light. Not sure if this is related or not.

0 Kudos
Reply
  • 8.02K
  • 423
  • 1.3K
Superuser
Superuser
242 Views
Message 4 of 6
Flag for a moderator

Re: Tivo box not showing listings

Your box has no connection back to the VM network.

As above, what did the Faults team say?


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
    Please use the Search feature before starting a new thread
To thank or if you Like a post, use the Kudos +button. If it's an answer to your query, click Options.
Finally, if all else fails, take a deep breath and remember there's more to life than the internet and TV!
0 Kudos
Reply
  • 2
  • 0
  • 0
Goodep
Joining in
231 Views
Message 5 of 6
Flag for a moderator

Re: Tivo box not showing listings

Was advised to reboot TiVo box. First reboot had no effect! On second reboot the following message displayed 'Show info has run out M60'

was advised to go to settings menu and click on connect to network. This seemed to remake the connection and after about 5hours of loading all information came back. And problem has now been resolved.

0 Kudos
Reply
  • 5.14K
  • 184
  • 316
Forum Team
Forum Team
218 Views
Message 6 of 6
Flag for a moderator

Re: Tivo box not showing listings

Hello Mash4,

 

Welcome to the community.

 

I would just like to confirm whether the TV guide listings have come back for you?

 

Speak soon

 

Rose
Forum Team


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply