Menu
Reply
  • 1
  • 0
  • 0
Dartster
Joining in
68 Views
Message 1 of 2
Flag for a moderator

Tivo box not booting up

I have turned my Tivo box on but it won't get past the boot up screen. I know it can take a while, but it is still stuck after a good 15 to 20mins. There are 2 red lights and 2 green lights across the front of the box, which are all static.
I have tried switching the box off using the switch on the back, waiting for a while then switching back on, and have tried switching off at the plug and switching back on after a minute or so. Nothing works.
Can you offer any advice?
Thanks.
0 Kudos
Reply
  • 8.94K
  • 386
  • 629
Forum Team
Forum Team
32 Views
Message 2 of 2
Flag for a moderator

Re: Tivo box not booting up

Hi Dartster,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your TiVo®.

 

I've run some diagnostics on your box and I can see an issue with your Downstream Power levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply