Just recently, my Tivo box has been going very, very slowly. I have tried rebooting it, but I can't get any real improvement in speed. I worked my way through the stored programmes, and deleted many of them, in case I have overloaded the box. However, it is still very slow, even while trying to watch live TV. Any ideas what is the matter?
This happened to my box about 3 days ago followed by no on demand services. However, about 5 hours after telephoning the fault, interactive services were restored and the Tivo box is now very fast - not sure how but they managed to speed up all functions.
It's true the simplest option is usually the best. After phoning VM, the guy on the end of the phone asked me to check various things. Then he told me to check the cable. Turns out the HDMI cable I had been given when I signed up with them was kaput. The only other cable I had was a 10m HDMI, which I had been using to stream video from the computer to the TV. Not only were all my programmes on the box, but also some that I had set a schedule for The guy from Virgin was a genius.
No, the HDMI doesn't control the speed of the box. The box had been crawling very slowly. I had turned it off. The problem happened when I restarted the box, and I couldn't get anything. At no time had I dislodged the cable. It was coincidence the cable had failed. Luckily I had a spare, albeit a 10m long one, as I had been streaming films to the TV screen. I have since got rid of a lot of stuff that was stored in there, so it's a bit faster now.