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DeanB
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Tivo and TV changing on their own??

Tonight while watching TV the volume suddenly changed on its own.  Then the channel changed a number of times, and then my Samsung smart tv switched itself off?  This continued for a couple of hours.  I live on my own so there are no other remotes and I only have the one Tivo box in my lounge.

I know my adjoining neighbour also is a Virgin customer.  Is it possible her remote could operate my Tivo and TV?

-Dean, 

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Superuser
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Message 2 of 7
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Re: Tivo and TV changing on their own??

Nope as the TiVo and probably the tv use infra red and that won't go through walls, if you're using led lights it's possible for them to produce random ir pulses





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DeanB
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Message 3 of 7
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Re: Tivo and TV changing on their own??

I have no LED lights so we can rule them out. I've read that when the Tivo batteries get low they can behave strangely so I've put some new ones in.  I'll wait and see if it re-occurs. 

Thanks.

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Forum Team
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Re: Tivo and TV changing on their own??

Hi DeanB,

 

A warm welcome to the community Smiley Happy

 

This does sound a little odd, how are things looking today?

 

If you continue to have any sound issues, it's always worth checking the leads in the back of the TV and TiVo® to ensure they are all secure in their sockets.  

 

Any further problems, don't hesitate to give me a shout.  I'm here to help if you need me.

 

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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DeanB
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Message 5 of 7
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Re: Tivo and TV changing on their own??

My TV becomes pixelated and loses sound periodically. Is this a weak signal?

-Dean

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LittleMick73
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Message 6 of 7
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Re: Tivo and TV changing on their own??

I'd say yes or a faulty box ether way you need to report it by phone. Micky
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Forum Team
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Re: Tivo and TV changing on their own??

Hi Dean,

Thanks for your reply Smiley Happy

Having a pixelated picture and/or loss of sound can be a signal issue.  It can also be a faulty lead issue.  IF the leads in the box have been checked then let me know.  I have checked your box remotely and signal wise all looks fine at the moment.  Power levels are all within the expected ranges they should be. 

If you can let me know if you have checked the lead connecting the TiVo® to the TV that would be awesome.  If the issue continues, I will be happy to check this further for you.

I look forward to your reply.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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