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JAC68
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Tivo Remote Replacement

My TiVo remote has finally had it's day and the description on the buttons have totally worn off.  I have just spoken with your call centre who advised there is a charge of £9.99 for a replacement but on another post on this subject they have been informed there is no charge.

Can someone please confirm?

Thank you

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Re: Tivo Remote Replacement

Hi JAC68

 

Welcome to the Community, I'm sorry to hear that your remote buttons have worn away.

 

I've been able to locate your account and can see that a remote has been ordered free of charge? If you've been informed otherwise then don't worry about a charge appearingMan Happy

 

I hope this helps

Craig


New around here? To find out more about the Community check out our Getting Started guide



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  • 13.66K
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Forum Team
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Message 2 of 2
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Helpful Answer

Re: Tivo Remote Replacement

Hi JAC68

 

Welcome to the Community, I'm sorry to hear that your remote buttons have worn away.

 

I've been able to locate your account and can see that a remote has been ordered free of charge? If you've been informed otherwise then don't worry about a charge appearingMan Happy

 

I hope this helps

Craig


New around here? To find out more about the Community check out our Getting Started guide