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Dinni
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Tivo Problem

My downstairs  main Tivo box has been having trouble for a number of weeks. I have rung up about it a couple of times but they tell me to switch it off then on, say they'll check it and say it's ok, so I thank them, but nothing has changed. My recordings stop and start then break up into pixels and the recording is impossible to watch. The Menu and small TV picture take a while to come up when I press Home, then all goes quiet and dark, eventually the menu appears. Compared to my upstairs Tivo box this box has now gone so slow, with recordings not worth the effort of recording and I regularly clear my recordings off. That doesn't make any difference though. Not sure what I should do next about this. I have five VM TV boxes in my house, two are Tivo and three are HD. The other four boxes are ok.

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Parrotperson
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Re: Tivo Problem

Your hard drive is failing and you'll probably need a replacement box. If you can bear it phone in again for an engineer. 


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Parrotperson
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Re: Tivo Problem

Your hard drive is failing and you'll probably need a replacement box. If you can bear it phone in again for an engineer. 

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Dinni
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Re: Tivo Problem

Thanks,Parrotperson I'll ring them again, see if I can get them to send out an engineer for me.

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Dinni
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Re: Tivo Problem

I rang them back they are sending an engineer round on Friday. Thanks.

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Dinni
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Re: Tivo Problem

I now have a new Tivo box. Thanks for the help. :-)


Parrotperson wrote:

Your hard drive is failing and you'll probably need a replacement box. If you can bear it phone in again for an engineer. 


 

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Parrotperson
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Re: Tivo Problem

Let's hope that one works ok! 

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Dinni
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Re: Tivo Problem

So far so good. lol


Parrotperson wrote:

Let's hope that one works ok! 


 




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Forum Team
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Re: Tivo Problem

Hi Dinni,

 

Thanks for posting!

 

Glad to hear that's all sorted out!

 

Come back to the Community any time you need a hand.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Dinni
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Re: Tivo Problem

Ta. lol
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