I've recently been experiencing some issues with tivo such as: - playback randomly pausing for upto 5 secs - picture breakup on playback - laggy response in menus and playback - unresponsive youtube app - lots to 'to be announced' in the EGP
And finally last night it missed some recodings due to 'power lost' despite us having no power cuts. I switched on half though a planned recording and only at that point did the recording start.
I've rebooted the set a few times but it does not seem to have improved. Before I call it in, is there anything else I can try?
At a guess I would say you're hard drive is starting to fail, it's difficult to say for sure but if you watch something live without picture breakup or freezing and it occurs when you check a recording it's going to be the hard drive
I'm really sorry to hear that you've been experiencing these issue with your TiVo® recently. I've run some testing on the TiVo® and can't see any issues that would cause the fault that you are reporting.
As Dannylau has said, some of the issues you've described would normally point towards a faulty hard drive, however testing on your TiVo® shows no issues with the hard drive or signal strength coming into the property.
Many thanks for organising the engineer call. He advised that he could see no hdd issues and put the issue down to 3rd party cables from the wall to the tivo. After replacing tivo and router cables it looked like everything was good, but after missing some late night motogp recordings and with ever worsening pausing and skipping on recordings it is clear that the problem persists.
I have responded NO to my follow up text but have had no call back.
Not a wasted trip as my internet was upgraded to 200mb but disappointing that the tivo is still unreliable.
Just to close this one off. We had a replacement box installed during a follow up service visit and all the previous issues have gone. The new box is working like clockwork. We copied over series links aswell after finally finding the link in the tv anywhere site. All good now.