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tecky7
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Tivo Heart Flashing - Cannot Connect to VM Servers

Hi

I have 2 tivo boxes

1 in the living room - works great

1 bedroom room - problem

I have the bedroom in storage when i wanted to take it back but waited too long for the returned box.

So i reactivated to the main servers. But every time, after 8 hours or when pulling the HDMI lead out it crashes saying a flashing heart light on the tivo box and there is no cable modem on board "giving no mac address no a ip address".

I can get a picture on the tv thru the cable.

Any one else having the same problem.

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tecky7
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Re: Tivo Heart Flashing - Cannot Connect to VM Servers

Hi
when resetting the tivo box and taking the hdmi cable out later it crashes the internal cable modem.
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Re: Tivo Heart Flashing - Cannot Connect to VM Servers

Hi tecky7,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your TiVo®.

 

I've run a diagnostic on the box and it looks like it's not provisioning properly. I've sent a signal hit to the box to try and fix it, all I need you to do is update the box to help it.

 

Just press Home on the remote control and select Help and Settings, Settings, Network and then Connect to Virgin Media TV Service Now. Once that process has gone through, leave the TiVo® for about an hour to fully update.

 

Let me know if this sorts it out! Smiley Very Happy

 

Josh


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