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Registered: ‎20-03-2017
Message 1 of 2 (65 Views)

Tivo Hard drive issue

Hi there,

I think my Tivo hard drive may be failing - the box will randomly go into restart mode, and watching recorded programs the picture will freeze and jump making it pretty tricky to follow any programs. Is it possible to book an engineer?

Cheers

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Registered: ‎04-07-2016
Message 2 of 2 (36 Views)

Re: Tivo Hard drive issue

Hi MrFrazzled,

 

Welcome to the Community!]

 

Really sorry to hear you're having trouble with your TiVo®.

 

I've run diagnostics on the box and I can see several drive failure codes and remapped sectors. We're going to need a technician to check this out.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


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