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Tivo C501 error and crashing


I'm constantly getting a c501 error, I can't watch any recordings because they freeze and the box often resets itself.

Is there a way I can get this fixed please?
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Re: Tivo C501 error and crashing

Hi Bethan182


Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your TiVo box at the moment. I've been able to locate your account and run some tests on the box from our end at the moment, we're noticing a few errors and I'd like to request some action be taken to help.


I've sent you information regarding this in a private message, which you can view by clicking the purple envelope on the top right of this page.


Take care


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